*{box-sizing:border-box}body{margin:0;background:#f7f8fa;color:#22352f;font:14px system-ui,-apple-system,'Segoe UI',sans-serif}button,input,select,textarea{font:inherit}button{cursor:pointer;background:#16765a;color:white;border:0;border-radius:9px;padding:11px 16px;min-height:44px}button:hover{filter:brightness(.96)}button:disabled{opacity:.5;cursor:wait}:focus-visible{outline:3px solid #6baf9d;outline-offset:3px}button.secondary{background:#edf2ef;color:#344f44}input,select,textarea{padding:11px;border:1px solid #dfe5e1;border-radius:8px;background:white;max-width:100%;color:inherit}input[type=checkbox]{width:20px;height:20px;vertical-align:middle;margin-right:8px}input[type=search]{width:100%}.sidebar{width:220px;background:white;border-right:1px solid #e5eae6;position:fixed;inset:0 auto 0 0;padding:28px 16px;display:flex;flex-direction:column}.brand-mark{width:40px;height:40px;border-radius:12px;background:#16765a;color:white;display:grid;place-items:center;font-weight:700}.sidebar>p{font-size:9px;letter-spacing:1.5px;color:#7b8b83;margin:20px 10px 5px}.sidebar>h2{font-size:17px;line-height:1.4;margin:0 10px 22px}.sidebar nav button{display:flex;align-items:center;gap:13px;width:100%;text-align:left;background:transparent;margin:4px 0;color:#66766e;font-size:13px}.sidebar nav button span{width:21px;font-size:20px;text-align:center}.sidebar nav button.active{background:#e8f3ed;color:#126047;font-weight:650}.sidebar-foot{margin-top:auto;padding:15px 10px;border-top:1px solid #edf0ee;font-size:12px;color:#60756a}main{margin-left:220px;padding:28px 32px;max-width:1600px;min-width:0}.page-header{display:flex;align-items:center;justify-content:space-between;gap:15px}.page-header small{font-size:10px;letter-spacing:1.2px;color:#829087}h1{font-size:28px;font-weight:650;letter-spacing:-.7px;margin:8px 0 12px}h2{font-size:18px}h3{font-size:15px;margin-top:0}small,.muted{color:#738179}.banner{background:#eef3ef;color:#557265;padding:10px 14px;border-radius:8px;margin:10px 0 24px;font-size:11px}.grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.card{background:white;border:1px solid #e4e9e5;border-radius:12px;padding:20px;margin-bottom:16px;overflow-wrap:anywhere}.stat{font-size:36px;font-weight:600;display:block;margin:10px 0}.tag{display:inline-block;background:#ecf5ef;color:#3f7157;padding:5px 9px;border-radius:6px;font-size:11px}.warn{background:#fff4e5;color:#986123}.row{display:flex;justify-content:space-between;align-items:center;gap:15px}.row h3{margin:12px 0 4px}.actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:14px}.login{max-width:440px;margin:12vh auto;padding:32px}.login input{width:100%;margin:15px 0}.error{color:#a23520}label{display:block;margin:10px 0}#notice{position:fixed;z-index:40;bottom:24px;left:50%;transform:translateX(-50%);background:#223e32;color:white;padding:13px 20px;border-radius:10px;max-width:90vw;font-size:13px;box-shadow:0 4px 20px #0002}.empty{padding:25px;color:#63776b}a{color:inherit}.full{width:100%}.sr-only{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}.mobile-nav,.more-menu{display:none}
/* Kanban: colunas horizontais no celular, sem exigir arrastar cartões. */
.board{display:grid;grid-template-columns:repeat(4,minmax(240px,1fr));gap:16px;overflow-x:auto;padding-bottom:20px;scroll-snap-type:x proximity;align-items:start}.follow-board{grid-template-columns:repeat(3,minmax(260px,1fr))}.lane{background:#edf1ef;padding:12px;border-radius:12px;min-height:340px;scroll-snap-align:start}.lane-heading{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:5px 3px 16px}.lane-heading h2{font-size:13px;margin:0;font-weight:650}.lane-heading>span{background:#dce5df;color:#5a7063;padding:3px 7px;border-radius:5px;font-size:11px}.lane .card{padding:16px;margin-bottom:12px}.lane-empty{font-size:12px;color:#7d8d83;text-align:center;padding:25px 8px}.card-title{display:block;background:transparent;color:#223b2f;padding:12px 0 0;font-weight:650;text-align:left;min-height:0}.lead-card p{font-size:12px;color:#758277;line-height:1.6}.lead-score{display:flex;justify-content:space-between;font-size:11px;border-top:1px solid #edf0ee;padding-top:12px}.move-label{font-size:11px;color:#6d8073;margin-top:16px}.move-label select{display:block;width:100%;font-size:12px;margin-top:6px;min-height:44px}.task-date{font-size:11px;color:#6f8276}.lane h3{margin:10px 0 18px;line-height:1.5}
/* Conversas com áreas de rolagem independentes. */
.chat-page{height:100dvh;display:flex;flex-direction:column;padding-bottom:22px}.chat-page .banner{margin-bottom:16px}.messenger{display:grid;grid-template-columns:310px minmax(0,1fr);flex:1;min-height:0;border:1px solid #dfe5e0;border-radius:12px;overflow:hidden;background:white}.conversation-list{display:flex;flex-direction:column;border-right:1px solid #e4e9e5;min-height:0}.list-heading{display:flex;align-items:center;justify-content:space-between;padding:20px 18px 4px}.list-heading h2{margin:0;font-size:20px}.chat-search{margin:12px 16px}.chat-search input{background:#f3f5f4;border:0;font-size:13px}.list-scroll{overflow-y:auto;flex:1}.chat-item{display:flex;align-items:center;gap:12px;width:100%;border-radius:0;background:white;color:#283d32;text-align:left;padding:16px;min-height:84px}.chat-item.selected{background:#e8f2ed}.avatar{width:40px;height:40px;flex:0 0 40px;border-radius:50%;display:grid;place-items:center;background:#e0eae3;color:#51745d;font-size:17px;font-weight:550}.chat-summary{min-width:0;flex:1}.chat-name{display:flex;align-items:center;justify-content:space-between;font-weight:600;gap:10px}.chat-name small{font-size:9px;font-weight:400}.chat-preview{display:block;font-size:12px;color:#7a8a80;margin-top:6px;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.list-footer{padding:12px;font-size:10px;color:#8b9a90;text-align:center;border-top:1px solid #edf0ee}.conversation{display:flex;flex-direction:column;min-height:0;min-width:0;background:#eeeae3}.conversation-header{display:flex;align-items:center;gap:12px;min-height:76px;padding:14px 20px;background:#fafcfb;border-bottom:1px solid #e4e9e5}.conversation-person{flex:1;min-width:0}.conversation-person h2{margin:0 0 3px;font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation-person small{font-size:11px}.conversation-header .tag{font-size:10px}.chat-context{text-align:center;font-size:10px;color:#7c8172;background:#f6f2e9;padding:8px}.messages{flex:1;min-height:0;overflow-y:auto;display:flex;flex-direction:column;align-items:flex-start;padding:20px 26px;gap:12px;background-image:radial-gradient(#c4c8bb55 .7px,transparent .7px);background-size:18px 18px}.day-divider{align-self:center;background:#fffc;padding:6px 10px;border-radius:6px;color:#788578;font-size:10px;margin:0 0 10px}.bubble{max-width:80%;padding:10px 12px 7px;border-radius:0 10px 10px 10px;background:white;box-shadow:0 1px 1px #0001;overflow-wrap:anywhere}.bubble p{margin:0 0 6px;font-size:14px;line-height:1.5;white-space:pre-wrap}.bubble small{display:block;text-align:right;font-size:9px;color:#7e8b7d}.bubble.sent{align-self:flex-end;background:#d9f7c7;border-radius:10px 0 10px 10px}.chat-empty{text-align:center;align-self:center;font-size:13px;color:#7b8978;line-height:1.7;margin:auto}.composer{padding:12px 16px;display:flex;align-items:flex-end;gap:10px;background:#f6f7f5}.composer textarea{resize:none;flex:1;min-width:0;border:0;border-radius:22px;padding:13px 18px;min-height:46px;max-height:110px;font-size:14px}.send-button{border-radius:50%;width:46px;height:46px;padding:0;flex:0 0 46px;font-size:21px;display:grid;place-items:center}.icon-button{background:transparent;color:#3e6150;padding:0 8px;min-width:40px;font-size:30px}.back{display:none}
@media(max-width:1100px){.sidebar{width:190px}main{margin-left:190px;padding:24px}.messenger{grid-template-columns:260px minmax(0,1fr)}.conversation-header .tag{display:none}.bubble{max-width:92%}}
@media(max-width:760px){.sidebar{display:none}main{margin:0;padding:20px 16px 100px;max-width:100%;overflow-x:hidden}.page-header h1{font-size:25px}.page-header small{font-size:9px}.banner{font-size:10px;margin:8px 0 20px}.banner span{display:none}.grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.grid .card{padding:12px 10px;font-size:11px}.grid small{display:none}.stat{font-size:28px}.row{align-items:flex-start}.row>button{flex-shrink:0;font-size:12px}.card{padding:17px}.mobile-nav{position:fixed;z-index:20;bottom:0;left:0;right:0;display:flex;padding:6px 6px max(8px,env(safe-area-inset-bottom));border-top:1px solid #e2e8e3;background:#fffffff5;backdrop-filter:blur(12px)}.mobile-nav button{flex:1;min-width:0;display:flex;align-items:center;flex-direction:column;gap:3px;background:transparent;color:#819087;font-size:10px;padding:3px 0;min-height:49px;border-radius:8px}.mobile-nav button span{font-size:22px;line-height:25px}.mobile-nav button.active{color:#126047;background:#edf5ef;font-weight:650}.more-menu{display:grid;position:fixed;z-index:25;right:12px;left:12px;bottom:calc(80px + env(safe-area-inset-bottom));padding:20px;background:white;border:1px solid #dce5dd;border-radius:16px;box-shadow:0 10px 80px #173b3330;gap:8px}.more-menu h2{margin:0 0 6px}.more-menu button{text-align:left;background:#f3f6f3;color:#335943}.board{grid-template-columns:repeat(4,minmax(265px,82vw));gap:12px;margin-right:-16px;padding-right:20px}.follow-board{grid-template-columns:repeat(3,minmax(265px,82vw))}.lane{min-height:50vh}.lane .card{padding:17px}.chat-page{height:calc(100dvh - 70px - env(safe-area-inset-bottom));padding:16px 0 0;overflow:hidden}.chat-page>.page-header{padding:0 16px}.chat-page>.banner{margin:0 16px 12px}.messenger{display:block;border:0;border-top:1px solid #e5eae6;border-radius:0;position:relative;min-height:0}.conversation-list{height:100%;border:0}.conversation{display:none}.messenger.is-open .conversation-list{display:none}.messenger.is-open .conversation{display:flex;height:100%}.chat-page:has(.messenger.is-open){position:fixed;inset:0;z-index:30;height:100dvh;padding:0;background:white}.chat-page:has(.messenger.is-open)>.page-header,.chat-page:has(.messenger.is-open)>.banner{display:none}.chat-page:has(.messenger.is-open) .messenger{border:0}.conversation-header{min-height:70px;padding:10px 12px;gap:8px}.back{display:block}.conversation-person h2{font-size:15px}.messages{padding:18px 14px}.bubble{max-width:86%}.composer{padding:10px 10px max(10px,env(safe-area-inset-bottom))}.composer textarea{font-size:16px}.list-heading{display:none}.chat-search{margin:12px 16px}.chat-item{padding:17px 18px}.avatar{width:46px;height:46px;flex-basis:46px}.chat-name{font-size:15px}.chat-preview{font-size:13px}.chat-name small{font-size:10px}.list-footer{padding:16px}.login{margin:10vh 16px;padding:26px}#notice{z-index:50;bottom:calc(90px + env(safe-area-inset-bottom));min-width:230px;text-align:center}}
@media(prefers-reduced-motion:no-preference){button{transition:background-color .15s,color .15s}}
.brand-mark{flex-shrink:0}.sidebar{overflow-y:auto}.sidebar nav{flex-shrink:0}.sidebar-foot{flex-shrink:0}
.mode-switch{display:inline-flex;gap:4px;margin-right:12px}.mode-switch button{font-size:11px;min-height:32px;padding:5px 10px;background:transparent;color:#4e685b}.mode-switch button.active{background:#16765a;color:#fff}.live-tools{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin:0 0 14px}.live-tools button{font-size:12px}.live-tools span{font-size:10px}.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:12px}.form-grid input,.form-grid select{width:100%}.contact-panel{position:fixed;z-index:45;inset:10vh auto auto 50%;transform:translateX(-50%);width:min(430px,92vw);box-shadow:0 15px 120px #0005}.contact-panel input,.contact-panel select{width:100%}.message-warning{border:1px solid #c98328}
.confirm-dialog{border:1px solid #dce5de;border-radius:16px;max-width:min(480px,92vw);padding:24px;color:#203e30}.confirm-dialog::backdrop{background:#12372b66}.confirmation-text{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.6}
.long-message summary{cursor:pointer;white-space:pre-wrap;line-height:1.5;font-size:14px}.long-message summary strong{display:block;font-size:11px;color:#16765a;margin-top:8px}.long-message[open] summary{margin-bottom:12px}.long-message p{margin-top:12px}
@media(max-width:760px){.chat-page>.live-tools{padding:0 16px;flex-shrink:0}.chat-page:has(.messenger.is-open)>.live-tools{display:none}.banner .mode-switch{display:inline-flex}.mode-switch button{font-size:10px}.form-grid{grid-template-columns:1fr 1fr}}
@media(max-width:760px){#app:has(.messenger.is-open)>.mobile-nav{display:none}.board{touch-action:pan-x pan-y}.lane-heading{position:sticky;top:0}.page-header{min-height:58px}}

.channel-health{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin:0 0 14px;font-size:12px;flex-shrink:0}.channel-pill{display:flex;gap:6px;align-items:center;border:1px solid #dfe7e2;border-radius:20px;padding:7px 10px;background:#fff}.channel-pill i{width:8px;height:8px;border-radius:50%;background:#89958f}.channel-pill.open i{background:#16845c}.channel-pill.close i{background:#c43e3e}.channel-pill.connecting i,.channel-pill.error i{background:#bd8325}.channel-pill strong{font-size:11px;font-weight:500}.channel-health>button{font-size:11px;min-height:36px;padding:6px 12px}.disconnect-warning{flex-basis:100%;margin:0;padding:9px 12px;background:#fff0ec;color:#9e3324;border-radius:8px}.assistance-card label{display:block;margin:14px 0}.assistance-card input:not([type=checkbox]),.assistance-card textarea,.assistance-card select{width:100%;margin-top:7px}.assistance-card input[type=checkbox]{width:18px;height:18px;vertical-align:middle;margin-right:7px}.assistance-card textarea{font:inherit;line-height:1.5;padding:12px}.ai-tools{padding:8px 12px;background:#fafcfb;border-bottom:1px solid #dfe7e2;display:flex;gap:7px;flex-wrap:wrap;align-items:center;font-size:11px}.ai-tools button{font-size:11px;min-height:36px;padding:6px 10px}#ai-result:not(:empty){width:100%;max-height:30dvh;overflow:auto;background:#fff;padding:12px;border:1px solid #dfe7e2;border-radius:8px}#ai-result p{white-space:pre-wrap;line-height:1.5;font-size:13px}
@media(max-width:760px){.channel-health{gap:5px;padding:0;margin-bottom:10px}.channel-pill{flex:1;justify-content:center;padding:6px 7px;font-size:11px}.channel-pill strong{font-size:10px}.chat-page>.channel-health{padding:0 12px}.chat-page:has(.messenger.is-open)>.channel-health{margin:0;padding:4px 8px;background:#fff;border-bottom:1px solid #e2e8e3;gap:4px}.chat-page:has(.messenger.is-open)>.channel-health>button{display:block;font-size:10px;padding:3px 7px;min-height:30px}.chat-page:has(.messenger.is-open)>.channel-health .channel-pill{border:0;padding:2px}.chat-page:has(.messenger.is-open)>.channel-health .disconnect-warning{padding:4px 8px;font-size:11px}.ai-tools>span{width:100%}.composer textarea{max-height:25dvh}.assistance-card textarea{font-size:16px}.contact-panel{max-height:85dvh;overflow:auto}button:disabled{opacity:.55;cursor:wait}}
.channel-filters{display:flex;gap:5px;padding:0 12px 10px}.channel-filters button{flex:1;font-size:11px;padding:6px 8px;min-height:36px;background:#f0f5f2;color:#355a48}.channel-filters button.active{background:#16765a;color:#fff}
@media(max-width:760px){.channel-filters button{min-height:44px}.confirm-dialog{max-height:85dvh;overflow:auto}.confirm-dialog .actions{display:flex;flex-direction:column}.confirm-dialog .actions button{width:100%;min-height:46px}}